Took a chance on a specialist and the difference was honestly night and day
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I'd been using the same general garage for years mostly out of habit and because they were close, but my A6 had this nagging issue where it would idle rough after a cold start and nobody could give me a straight answer. One of the guys at work kept telling me to check out this site since he'd had good results with his own car there, and I finally got round to it last month. The difference was obvious from the first phone call, they asked proper questions instead of just telling me to bring it in, and on the day they actually showed me the dirty sensor causing the problem rather than just handing me a bill. Car's been smooth ever since and I'm kicking myself for not switching sooner. Has anyone else had that experience where you stick with a garage out of loyalty and then realise you were just tolerating mediocre work?